16 October 2023 — Ramzi Chamat
Package or Commission: Which model to choose to sell your property?

In the tumultuous world of real estate, property owners often find themselves lost in the jungle of real estate brokerage offers. Choosing the package that best suits their needs is a challenge that deserves reflection. It is a choice that can have a significant impact on the outcome of their property sale. This article explores in depth the debate between a flat fee and a commission, unveiling the nuances of this crucial decision for sellers.
Introduction
The real estate market is constantly evolving, and with it, brokerage methods. Two players, Neho and Kiiz, have recently shaken the foundations of the industry by offering pricing based on a flat fee rather than a traditional commission. They claim considerable success with their transparent approach and fixed-price billing. However, traditional brokers remain committed to the commission model. So, what is the best option for selling property owners? This article delves into the heart of this dilemma.
I. Flat Fee or Commission: A Thorny Choice for Owners
The choice between a flat fee and a commission in real estate brokerage is not a decision to be taken lightly. The advantages and disadvantages of both models are numerous, and they can directly influence the result of your property sale.
1. The Real Estate Flat Fee: Transparency and Predictability
The real estate flat fee has become an increasingly popular option in recent years. With this model, owners pay a fixed sum for brokerage services, regardless of the value of their property. One of the major advantages of the flat fee is financial transparency. Owners know exactly how much they will pay for the broker's services, which eliminates unpleasant surprises related to commissions based on the final sale price.
Another advantage of the flat fee is predictability. Owners have a clear idea of the costs from the start, which can help them budget more effectively and make informed decisions throughout the sales process.
2. The Real Estate Commission: Linking Performance to Compensation
The commission model, for its part, is the traditional method of compensating real estate brokers. In this case, brokers receive a percentage of the final sale price of the property. One of the advantages of this model is that it creates a link between the broker's performance and their compensation. The higher the property sells for, the more the broker is compensated. This can incentivize brokers to work actively to obtain the best price for the property.
However, this model can also create perverse incentives. Some brokers might be tempted to overestimate the value of the property to obtain the mandate, which can lead to inaccurate appraisals and problems during the sale. Furthermore, owners may find themselves paying high commissions, especially if their property sells at a high price.
3. The Owner's Dilemma: Which Model to Choose?
For owners, the choice between a flat fee and a commission depends largely on their personal preferences and financial situation. The flat fee offers transparency and financial predictability, which can be reassuring for many sellers. It is particularly suitable for owners of more modest-value properties, as it limits fixed costs.
On the other hand, the commission may be more advantageous for owners of high-value properties, as it creates an alignment of interests with the broker to obtain the best possible price. However, it is essential to work with a trusted broker to avoid biased appraisals.
II. Margins That Stagnate Despite Rising Real Estate Prices
One of the major concerns of owners is that, despite the surge in real estate prices, the margins of traditional real estate agents do not seem to follow this upward trend. The costs related to promoting properties and prospecting for new mandates have increased, creating considerable pressure on brokers.
1. Continuously Rising Real Estate Prices: Where Does the Money Go?
The rise in real estate prices is a well-documented phenomenon in recent years. In many regions, properties are selling at record prices, which should logically translate into higher profits for real estate brokers. However, many owners and industry observers note that broker margins are not following this upward trend.
2. Rising Costs of Promotion and Prospecting: A Challenge for Brokers
A major explanation for this stagnation in margins lies in the costs associated with property promotion and the prospecting of new mandates. With the advent of the Internet and online sales platforms, brokers must invest more in marketing to attract both buyers and sellers. Online advertising, professional photography, videos, and even home staging have become essential elements for drawing attention to properties.
Prospecting for new mandates has also become more competitive and time-consuming. Brokers must contend with a growing number of competitors to secure new sales contracts. This increased competition forces brokers to invest more time and resources into their search for mandates.
3. Margins in a Precarious Balance: Between Costs and Rewards
The imbalance between rising promotion and prospecting costs and broker compensation creates a precarious situation for many traditional real estate agencies. Margins are becoming increasingly thin, and brokers sometimes find themselves in a position where potential profits do not compensate for the expenses and efforts required to keep their business afloat.
III. Fierce Competition: A Challenge for Traditional Agencies
Intense competition between traditional agencies has led some brokers to overestimate property values in order to secure a mandate. This frantic race to attract sellers sometimes has detrimental consequences on property valuations, leaving owners perplexed and dissatisfied.
1. The Frantic Race to Obtain Real Estate Mandates
The relentless quest for new real estate mandates has become a reality for many traditional agencies. In this competitive landscape, some brokers may be tempted to overestimate the value of the properties they seek to represent. The goal is clear: to win the sales contract at any cost.
Owners, eager to secure the best price for their property, may be influenced by brokers who promise higher valuations. However, this overestimation can lead to detrimental consequences throughout the entire sales process.
2. Inaccurate Valuations: The Trap of Overestimation
When a broker overestimates the value of a property to secure a mandate, it creates an unrealistic price baseline. Owners may then be led to set an excessively high asking price for their asset. Consequently, the property may remain on the market for an extended period without attracting serious buyers.
This situation can become frustrating for owners, who wonder why their property is not selling despite the optimistic valuations. Furthermore, a property that stays on the market for a long time can be perceived negatively by potential buyers, which can lead to a decrease in the perceived value of the property.
3. Perplexed and Dissatisfied Owners: The Consequences of Overestimation
Owners often find themselves perplexed and dissatisfied when their property does not sell at the price promised by the broker. They may feel misled by initial, overly optimistic valuations, which can lead to a loss of trust in the sales process and in the broker themselves.
Ultimately, this frantic race to win mandates at any cost can damage the reputation of brokers and undermine owner satisfaction. It is essential for brokers and owners to work together in a transparent and realistic manner to establish appropriate and realistic selling prices.
IV. The Importance of Networking in Achieving Capital Gains
Some industry experts emphasize the importance of a strong network in the real estate sales process. This includes the ability to collaborate with other brokers, which can help attract buyers willing to pay more. Traditional brokerage agencies highlight their physical network, while new companies such as Neho prioritize digital platforms.
1. The Power of a Strong Network
A strong network is an invaluable asset for real estate professionals. It consists of a web of relationships that can include other brokers, industry experts, potential buyers, and sellers. Brokers with an extensive network are often able to create synergies that can lead to the realization of significant capital gains for their clients.
2. Collaboration between Brokers
One of the most important facets of a real estate network is the collaboration between brokers. Experienced brokers understand the importance of working in tandem with other real estate professionals to maximize sales opportunities. This collaboration can take the form of partnerships, the sharing of exclusive listings, or simply an exchange of information regarding available properties.
3. Physical Network vs. Digital Platforms
Traditional brokerage agencies often emphasize their physical network, based on local connections and partnerships established over the years. These physical networks can be particularly effective in attracting local buyers and sellers, as well as providing in-depth knowledge of the region.
However, innovative new companies, such as Neho, are turning to digital platforms to create and leverage their networks. These platforms connect owners, buyers, and brokers via online tools, which significantly expands the scope of transactions and allows for reaching a global audience.
4. The Right Network as a Key to Added Value
Ultimately, the importance of a network in achieving capital gains cannot be underestimated. A real estate broker with a solid network can not only attract buyers willing to pay more, but they can also help owners maximize the value of their property. The network can also be a key factor in the speed of a property sale.
V. A Contrasting View on Price Differences
The question of whether brokers can significantly influence selling prices is debated. Some believe that brokers have the ability to obtain higher selling prices, while others think that prices remain relatively constant. The commission model may incentivize brokers to sell faster, but it may also push them to accept lower offers.
1. Can Brokers Really Influence Selling Prices?
One of the fundamental questions in the real estate industry is whether brokers have the power to significantly influence the selling prices of properties. Some experienced brokers argue that their expertise in marketing, negotiation, and market knowledge allows them to sell properties at higher prices than owners could obtain on their own.
On the other hand, there is an opposing view, suggesting that real estate prices are largely determined by macroeconomic factors and market trends that are beyond the control of brokers. According to this perspective, brokers can contribute to optimizing the selling price to a certain extent, but significant price variations are often the result of external forces.
2. The Commission Model: Conflicting Incentives
The commission model, which compensates brokers based on the final selling price, can create conflicting incentives. On one hand, it can encourage brokers to sell quickly, as a faster sale means faster remuneration. However, this can also push brokers to accept lower offers, as a sale at a slightly lower price may be preferable to a prolonged wait for a better offer.
This duality of incentives can create a dilemma for brokers, who must balance the need to conclude transactions quickly with the goal of maximizing the selling price for their clients.
VI. The Advantages of an Exclusive Relationship
Agencies such as Neho highlight the advantage of an exclusive contract with clients. This gives them the time necessary to find the ideal buyer, without being subjected to fierce competition.
1. The Exclusive Relationship: A Reciprocal Commitment
An exclusive contract between a real estate agency and a client creates a strong relationship and a mutual commitment. In this type of contract, the client agrees to work exclusively with one agency for the sale of their property, while the agency commits to dedicating its resources and expertise to the realization of that sale.
2. Time, a Valuable Ally
One of the key advantages of an exclusive relationship is time. The agency is not constrained by cutthroat competition to obtain the mandate. Consequently, it can devote more time to searching for the ideal buyer and creating a personalized marketing strategy for the property. This approach focused on quality rather than speed can often lead to more advantageous results for the client.
4. Personalization of the Sales Strategy
With an exclusive relationship, the agency can develop a bespoke sales strategy for the client's property. This may include elements such as professional photography, virtual tours, promotional videos, and meticulous staging. A personalized marketing strategy can highlight the property's strengths and attract quality buyers.
5. Trust and Collaboration
The exclusive relationship also fosters a higher level of trust and collaboration between the client and the agency. The client knows they can rely on the agency's total commitment to selling their property at the best possible price. This mutual trust can strengthen the relationship and lead to successful transactions.
VII. Value That Is Objectively Difficult to Determine
A key point is that determining the objective value of a property is complex, whether derived from valuation models or market experts. However, it is crucial to recognize that there is always a buyer willing to pay the highest market value, and the main cost of a real estate transaction can be failing to sell at the optimal price.
1. The Complexity of Determining Value
The value of a property depends on numerous factors, including its location, size, condition, sales history, market trends, and local supply and demand. Real estate valuation models use historical data and complex parameters to estimate the value of a property, but these estimates can vary significantly.
Real estate market experts bring their experience and local knowledge to assess a property, but their estimation can also be influenced by subjective factors such as market perception and local economic conditions.
2. The Importance of Selling at the Optimal Price
Regardless of the complexity of determining value, it is crucial to recognize that there is always a buyer willing to pay the highest price on the market. For sellers, the main cost of a real estate transaction can be failing to sell at the optimal price. This means that underestimating the value of a property can lead to a significant financial loss for the seller.
3. The Key Role of the Real Estate Broker
In this context, the role of the real estate broker becomes essential. A competent broker can use their experience and knowledge of the market to accurately estimate the value of a property and develop an effective sales strategy. Furthermore, a broker can use their network to attract buyers willing to pay the optimal price.
VIII. Innovation in Real Estate Brokerage
Certain industry players, such as Bestag, have introduced bonus-malus systems aimed at encouraging brokers to value properties realistically. This approach seeks to align the interests of brokers with those of sellers.
1. Bonus-Malus Systems: Aligning Interests
To address this problem, some companies, such as Bestag, have implemented bonus-malus systems. These systems are designed to align the interests of brokers with those of sellers by rewarding realistic valuations and penalizing excessively optimistic ones.
2. How Bonus-Malus Systems Work
In a bonus-malus system, the broker is incentivized to value the property objectively and realistically. If the property sells at a price close to the broker's estimate, they may receive a bonus. Conversely, if they significantly overestimate the value of the property and it sells below that estimate, they may be subject to a penalty on their remuneration.
3. The Advantages of This Approach
This type of incentive system encourages brokers to demonstrate transparency and honesty in their evaluations. It reduces the incentives to overestimate the value of properties to win mandates. For sellers, this means their properties are valued more realistically, which can lead to faster and more satisfying transactions.
Conclusion
The real estate market is a constantly evolving universe, and the choices available to property sellers have never been more diverse. While traditional commission-based models remain firmly established, new players, such as Neho and Kiiz, have brought a breath of fresh air by introducing fixed fees for their brokerage services. This has sparked a passionate debate on the best approach for owners, between the transparency and predictability offered by fixed fees and the link between performance and remuneration inherent in the commission model.
The choice between a flat fee and a commission is not a decision to be taken lightly. Each of these options carries its own advantages and disadvantages, and the decision depends largely on the personal preferences of the owners, as well as the nature of the property they wish to sell. A real estate flat fee offers reassuring financial transparency and is particularly suitable for owners of properties of modest value. In contrast, a real estate commission can be more advantageous for high-value properties, as it aligns the interests of brokers with achieving the best possible price.
Despite the surge in real estate prices, the margins of traditional brokers seem to be stagnating, largely due to the rising costs associated with advertising and prospecting for new mandates. This delicate situation highlights the need for brokers to consider new approaches to maintain their profitability while offering quality service to selling owners.
Fierce competition between traditional agencies sometimes has detrimental consequences, pushing some brokers to overestimate the value of properties in order to win mandates. This frantic race can lead to inaccurate valuations and leave owners puzzled and dissatisfied. It is imperative that brokers and owners work together in a transparent and realistic manner to establish appropriate and realistic selling prices.
The importance of a network in achieving capital gains is indisputable. A solid network can create unique opportunities to attract buyers willing to pay more, and it can accelerate the sales process. Traditional agencies highlight their physical network, while new companies leverage digital platforms to expand their reach. Regardless of the approach, building and leveraging a strong network remains essential in the real estate industry.
The question of whether brokers can significantly influence selling prices remains a subject of debate. Some brokers believe they have the capacity to obtain higher selling prices through their expertise, while others consider that prices are largely determined by macroeconomic factors and market trends. The commission model can create conflicting incentives for brokers, pushing them to sell quickly, but also to accept lower offers. Finding the right balance between speed and an optimal price remains a constant challenge.
Finally, innovation in real estate brokerage, such as the bonus-malus systems introduced by some companies, aims to align the interests of brokers with those of sellers. These incentive systems encourage the realization of realistic valuations, thereby strengthening transparency and honesty in the sales process. The real estate industry continues to evolve, offering new opportunities and innovative approaches for selling owners and brokers. The choice between a flat fee or a commission, the management of fierce competition, the leveraging of a solid network, and the pursuit of optimal value will remain central themes in the world of real estate brokerage. Selling owners and brokers who are able to adapt to these challenges will be able to achieve more satisfying and sustainable transactions.



